

“We don’t want to deal with one team that looks at indirect, another at services and one that deals with travel expenses. “Our customers expect to see a unified strategy, product roadmap and go-to-market interface that addresses all of the spend categories,” says Lee. SAP Ariba has leveraged Intelligent Spend Management (ISM) to enable spend data to come together from across all sources and categories and allow for smarter, faster spending decisions.


In order to achieve this, it takes more than just increasing compliance and decreasing costs. If you think about all the different communication mediums, there’s a lot of thought and investment that has gone into ensuring our platform is as streamlined as possible for both buyers and suppliers.”

We make it very seamless and adaptable for our suppliers and buyers to transact over our network. “Our network is for suppliers who are looking to expand their business and find more buyers, while it’s also for buyers who are looking to upscale their supplier network too. “When you're the market leader, both buyers and suppliers recognise that this is where you’re more or less a de facto standard,” says Lee. With its platform achieving such significant growth, Lee puts it down to several key reasons. The success of its Ariba Network is unrivalled. Based on commerce value, we’re larger than eBay, Alibaba, and Amazon combined - that’s a pretty incredible number.” “We have more than 4mn suppliers and buyers in over 190 countries connected to our network and nearly US$3trn in commerce is flowing through it annually. We also possess the largest B2B network in the world,” he explains. “SAP Ariba is the only true procure, source-to-settle, end-to-end solution provider, that also addresses all of the expense categories. James Lee, Chief Operating Officer (COO) at SAP Ariba and SAP Fieldglass, believes the organisation is truly one of a kind. Recognised as the leader in spend management and the go-to place for organisations to connect and get business done, SAP Ariba is considered one of the largest software organisations worldwide and ranked first in Supply Chain Digital’s Top 10 Largest Software Companies Worldwide in November. James Lee, Chief Operating Officer at SAP Ariba and SAP Fieldglass, discusses how the role of procurement has transformed supply chain strategies in the industry over the past few years.
